Matheson Functional Capacity Evaluation Software Maintenance Plan
Matheson FCE Software Support
Matheson offers complimentary software support for 60 days from date of purchase for all registered users. After the 60 days, software support (if a maintenance plan is not purchased) is subject to per-incident charges. We accept Visa, MasterCard, Discover or American Express credit cards; please have your card ready when you call.
| Per Incident Support Rates | |
| Telephone Support | $30 per incident, up to one hour ($25 for each additional half hour) 1-877-352-1262 |
| Fax and Email Support |
$45 per incident |
| Support with Remote Access |
$75 per incident, up to one hour ($45 for each additional half hour) |
| Access to Online Training Center |
$199 per year |
| Upgrades to Software |
$99 per upgrade; plus shipping fees if applicable. |
Matheson Functional Capacity Evaluation
Software Maintenance Plan
Avoid per-incident support fees and gain valuable benefits by signing up for a Matheson Post-Offer and Job Analysis Software Maintenance Plan.
Purchase this plan for only $365/year... a dollar a day!
A Matheson Functional Capacity Evaluation Software Maintenance Plan offers you these benefits:
* Unlimited phone, fax and email technical support.
* Access to our highly trained technical support specialists for 12 full months.
* Free software updates (within the version of the product purchased).
* One business day response time guaranteed.
* Unlimited access to the online training center