Matheson Post-Offer and Job Analysis

Software Support

Matheson offers complimentary software support for 60 days from date of purchase for all registered users. After the 60 days, software support (if a maintenance plan is not purchased) is subject to per-incident charges. We accept Visa, MasterCard, Discover or American Express credit cards; please have your card ready when you call.

Per Incident Support Rates

Telephone Support

$30 per incident, up to one hour ($25 for each additional half hour)

1-877-352-1262

Fax and Email Support

$45 per incident

Support with Remote Access

$75 per incident, up to one hour ($45 for each additional half hour)  

Access to Online Training Center

$199 per year

Upgrades to Software

$99 per upgrade; plus shipping fees if applicable.

Matheson Post-Offer and Job Analysis

 Software Maintenance Plan

Avoid per-incident support fees and gain valuable benefits by signing up for a Matheson Post-Offer and Job Analysis Software Maintenance Plan.

Purchase this plan for only $365/year... a dollar a day.

A Matheson Post-Offer and Job Analysis Software Maintenance Plan offers you these benefits:

* Unlimited phone, fax and email technical support.

* Access to our highly trained technical support specialists for 12 full months.

* Free software updates (within the version of the product purchased).

* One business day response time guaranteed.

* Unlimited access to the online training center