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Thank you for your purchase of the Matheson Functional Capacity Evaluation Software!

We know implementing new technology is not always an easy road which is why at Matheson we are to provide Support You Can Rely On!

NEW OWNERS:
Owners of the Matheson FCE Software receive COMPLIMENTARY software support for 60 days from date of purchase. After that period, support is subject to per-incident charges unless you purchase a maintenance plan.

FREE SUPPORT:
FREE support is available on our SELF-HELP website www.matheson.desk.com. We have built a library of documents to assist with the most commonly asked questions.

Should you need further support please email softwaresupport@matheson.desk-mail.com and our technician will assist you with your concerns.

SUPPORT RATES:
By phone, e-mail or fax – $50 per incident for up to one hour

By remote access – $75 per incident for up to one hour

We accept Visa, MasterCard, Discover, and American Express; please have your card ready when you call.

FCE SOFTWARE MAINTENANCE PLAN – JUST $1/DAY!
Insurance for your budget. Avoid per-incident support fees—and gain valuable benefits—by signing up for a software maintenance plan: $365 a year.

  • Unlimited technical support by phone, e-mail, or fax
  • Access to our highly trained technical support specialists for 12 full months
  • Response time of one business day guaranteed
  • Software program and database migration to another computer and/or operating system

PLEASE NOTE:
Should it be determined that the issue being experienced is not related to the FCE software program you will be given the opportunity to purchase computer assistance through our high level tech support on your own through our contract tech support team.

Common issues tend to be the existence of viruses and malware which may interfere with loading the software, running the software, or general computer operation.

Such support is not covered under the 60 day complimentary support or the Software Maintenance Plan.

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“This Ergonomics Evaluation Certification Program is extremely valuable. Dr. LaCourse is an excellent instructor with years of hands-on experience. I would highly recommend it to anyone interested in reducing cumulative trauma disorders.”

“Also, I just completed my very first FCE today……. And it was AWESOME!!! I could hear you talking in the back of my head the whole time! Very exciting!! Thanks for such a great learning experience!”

“I was so impressed with my entire Matheson experience.”

“As a provider of FCEs for 12-plus years, I have been through several training programs. I would recommend Matheson without reservation. Thanks to your training, my staff is the best prepared in my area. It has made a difference for my business and has set us ahead of our competition.”

“Far and away the best certification course I have attended in my seven-year professional career. The instructors are knowledgeable and apply all of the information to real-world scenarios. Thank you!”

This Ergonomics Evaluation Certification Program is extremely valuable. Dr. LaCourse is an excellent instructor with years of hands-on experience. I would highly recommend it to anyone interested in reducing cumulative trauma disorders.”

“Of all the FCE training I have received, Matheson is the most evidence-based. I like that it is a battery of standardized tests, and not a standard battery of tests. It also requires thinking as an evaluator, unlike other programs that don’t allow you to consider any non-quantitative factors, which results in an opinion of functional capacity lacking in external validity. The Matheson FCE makes the most of what is available right now.”

“The Amended ADA Webinar was outstanding and I really appreciate your willingness to do them.  You have gotten to the heart of the matter in the “gray areas” that people have familiarity with, but are not comfortable discussing.  I treasure every one of these webinars.  They have helped me be a better evaluator and allowed me to speak intelligently to our employers and other referral sources.”

“I just wanted to e-mail you and let you know that I found this webinar to be extremely helpful to me in my position as an the on site PT manager. In my opinion your webinar provided excellent information about the ADA issues we may face and invaluable advice to avoid legal pitfalls related to our work site analysis and testing procedures.”

“We are utilizing the Matheson philosophy not only for Functional Capacity Evaluation, but also for the foundation of interdisciplinary treatment of chronic pain patients at our clinic in Waltham MA, Boston PainCare. The culture of function is throughout all of our departments, interventional, functional rehabilitation, medication management, sleep, and behavioral.
Spending the week training for FCEs in Keene, NH was very exciting as it allowed me to know that we are not only on the…”

The instructors did an excellent job of breaking down the complex concepts into the most simple and understandable pieces of information. My folders of countless papers from various sources, both online and off, have been consolidated into one well-laid out reference book!

Thank you for having the Essential Function Job Analysis course available. I have been doing job analyses and post offer test formulation at my company for 8 years now and this course taught me that we need to (and will) make some adjustments to our procedures to better defend any possible legal challenges. That means a great deal to me as a business owner.

“Your webinars have made me a better evaluator and allowed me to speak intelligently to our employers and other referral sources.”

Testimonials

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